CEO Letter to Customers on COVID-19



To our valued DSG customers,

Thank you for your business and continued partnership with DSG through the Coronavirus (COVID-19) outbreak.  We would like to share an update on our efforts to provide a healthy work environment and to maintain continuous operations to service your ongoing needs for equipment, supplies, and services from DSG.

DSG is closely monitoring reports from the Centers for Disease Control (CDC), the World Health Organization (WHO), and local government agencies throughout our service area. We are taking several precautionary measures to safeguard the health of our customers, employees, and families.  At the same time, we understand that business will continue forward and we have an obligation to ensure our customer needs are met.  The unwavering commitment to our customers will continue to be a top priority for DSG.

We have been in constant contact with our vendor partners to fully understand their supply chain capabilities and any disruption we may need to plan for.  Currently, we have not received any news of increasing lead times or product shortages related to COVID-19 challenges.  We have placed additional orders with our vendors over the past month to increase our inventory levels, which will help to reduce any potential product availability concerns in the coming weeks.

The DSG leadership team will monitor the situation daily and take proactive measures to provide appropriate inventory levels and delivery services to accommodate your business.  We realize that the situation is fluid, and anything is possible; however, we continue to be focused on doing everything we can to minimize the supply chain challenges that could be related to COVID-19.

On behalf of all employee-owners at DSG, we are extremely grateful for your business.  Please know that we stand alongside you during this uncertain and challenging time.


Paul Kennedy, CEO